I ordered 4 painted flip stools as baby gifts off of their web site on 11/14/06. The site indicated it would take 2 - 3 weeks for them to ship. I contacted them via email on 12/9 4 weeks later as I never received shipment confirmation. I did not receive a response so I emailed them again on 12/15/06. I received the following email response.
"Hi,
We had actually emailed this customer to advice them of a manufacturer back order on the product, we had not heard back from the customer so we had cancelled the order and issued a credit. I wil contact the customer directly as well.
Julie Novelli
President
Personalized For Baby, Inc.
Http://www.personalizedforbaby.com
888-796-9238"
I checked my credit card two weeks later and there was no credit on my card. I also emailed them on 1/2/06 and did not receive a response back. I called them at least 4 times and did not receive a call back - they do not pick up their sales line or their customer service line. I finally called my credit card company today to dispute the charge.
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