Usacomplaints.com » Shops, Products, Services » Complaint / Review: Charter Communications - Fraudulent use of social security number, and fraudulent billing. #203088

Complaint / Review
Charter Communications
Fraudulent use of social security number, and fraudulent billing

In Septemeber, of I had ordered Charter hoping to get to see the Baseball Playoffs and instead this simple act of ordering cable is putting me into a virtual court fight against a big company that won't look at proof that I never lived at an address they claimed I lived at and don't understand the words, "I never lived there!"

Charter demanded proof that I lived elsewhere and I submitted tax records, W2 forms, utility bills, and a business license. That still isn't good enough! I've contacted the better business bureau and still haven't gotten anywhere. I've asked them for documents with my signature on them and they refused at first then they wanted to charge me $38 an hour unless the police supoenaed the records. They also said if I had the police called in then I would have to pay the bill which isn't even mine in the first place. I'd like to know if there is someone at their corporate offices anywhere that can talk some sense into the Washington, Missouri office?


Offender: Charter Communications

Country: USA   State: Missouri   City: St. Louis
Address: St. Louis, Missouri

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google