Ok I fell for it, As seen on TV item only 14.99 Shipping. I went to website, little info there but I placed an order. Hoping to see a checkout screen. NOPE, UPSELL buy 2 sets, I said no, Order Screen? NOPE UPSELL How about if we Lower the price? OK 2 sets. Order Screen? NOPE, UPSELL, BUt don't you want the Deluxe Clasps? And a free Gift? OK OK lest see what this is going to cost?
Thank you your card has been charged??? What How much What did I order???
Called company, They do not have order yet, Cant help me call back in 2 days.
Later this Email
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This is your confirmation that we have received your order.
We thank you for your order. Your order will be shipped: STANDARD TO CONTINENTAL US (4-6 WEEKS).
(NOTE: If you specified rush delivery it will be noted in the Order Detail below)
In the future, should you require customer service for CLEVER CLASP DELUXE, please call. It may take several days for customer service records to be updated with your order. If you call the customer service # and they do not have a record of your order yet please go to www.picustomerservice.com to make your request.
*This is an email confirmation of your order only. Your credit card will be charged at a later date.*
#
IMPORTANT: All products and services you have ordered are shipped and billed to you directly from each product or service provider. Although we make every effort to have the speediest delivery available, we cannot guarantee the delivery of any item for a specific date. See additional customer service information near the end of this email confirmation #
BILLING INFORMATION
NAME:: 12/8
ADDRESS: xxxxxxxxxxxxx
CITY: xxxxxxxxxxxxxxx
PHONE: xxxxxxxxxxxxxxxxx
order detail
Qty Item Purchased Payment Option Amount Shipping
1 CLEVER CLASP DELU 1 payment of $ 24.98 $24.98 $11.98
1 ADDITIONAL DELUXE 1 payment of $ 19.98 $19.98 $11.98
*
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OK so for thios 14.99 item shipping I am being charged 68.92
These are jewlery Clasps - small, Light, items 23.96 Shipping
I wnt to the weblink to cancel the order as told in the Email filled out the forms and was told they would be in touch...
On the 12th I get this:
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Notice of Non Cancellation:
Hello,
We attempted to cancel this for you however we received confirmation that the order had already been sent to Clever Clasp.
To cancel an order for the product Clever Clasp, please contact their company directly by calling 1-800-899-9910. They will be happy to assist you. They can locate your order via your name and zip code.
Sincerely,
Customer Service
Please do not respond to this e-mail. Contact us through http://www.picustomerservice.com for further questions.
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I again called Clever calsp and was now told my order has shipped. SOME 4-6 weeks HUH
Now they cant cancel it and have charged my card.
I have flied a compalnt with my Card vendor and planing to do so with the BBB. This is BULL. All the way around
DON'T ORDER ANY THING FROM THIS COMPANY, Wait for it to show up at the drug store for half the price
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