Usacomplaints.com » Shops, Products, Services » Complaint / Review: Clawson Photography - Unprofessional, Dishonest, Deceptive, Ripoff!. #194454

Complaint / Review
Clawson Photography
Unprofessional, Dishonest, Deceptive, Ripoff!

I used Clawson Photography for my wedding in July. When I first found them on Craig's List, I thought I found a great deal. Joannessa portrayed herself as a very nice, honest woman who didn't want brides to be ripped off by high prices. What I didn't know is that she would rip me off in terms of quality, honesty and follow-through.

The day of my engagement photos, Joannessa called to say she would not be able to make it. Her babysitter was drunk so she had to stay home, but her husband James would be taking our photos. I was sympathetic toward her situation and told her it was fine. James did show up, but he was 30 minutes late, wearing very unprofessional attire, and - according to my husband - smelled like alcohol.

The morning of my wedding, Joannessa called to say she had been in a car accident, but they would still be there. They did show up and took photos prior to the ceremony, but about an hour before I was to walk down the aisle, Joannessa came to me in tears saying she had to leave, had to go to the hospital. A few weeks before, she told me she had a mild stroke, so she implied that it was related. I tried, once again, to be sympathetic, but here I was on my wedding day having to deal with another situation with her. She left and James shot the wedding by himself. James told me that for the inconvenience, they would give us a video slideshow. I later told him that was not acceptable, as I feel I should be refunded money for a partial job.

A month after the wedding, my husband and I called to find out when we would receive our proof disk. We ended up receiving the disk a week after the promised date because "it was lost in the mail". After reading everyone else's stories, I am grateful that we did have a photographer and received our disk, but the pictures taken were of very poor quality. Out of 1000 pictures, there are approximately 20 pictures that are great. Most of them are blurry or positioned poorly. I still have not received my album or any prints, and now I am doubting that I every will.

I truly feel for those of you that have also been deceived by Clawson Photography. Please let me know if I can be of help to any lawsuit, as I would love to see justice served for what they have done.

Heather
Los Alamitos, California
U.S.A.


Offender: Clawson Photography

Country: USA   State: California   City: Cabazon
Phone: 9513333894

Category: Shops, Products, Services

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