Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ohio Edison, First Energy Corp - Unethical rates, takes advantage of captive customers Columbus. #193357

Complaint / Review
Ohio Edison, First Energy Corp
Unethical rates, takes advantage of captive customers Columbus

OHIO EDISON has the worst electrical service in the state! Their rates are twice what AEP offers and what's worse, customer's have no choice! Ohio has been divided up into certain territories by PUCO (Public Utilities Corp of Ohio) that can only be serviced by a designated company. They say that you I can have "customer choice" and you can switch to a different provider, but it turns out this is not true.

I was suprised to discover that, straight from PUCO, OHIO EDISON has had the most expensive rates for 20 years. Regardless of their excuses as to why, you have to ask:
Why do we let these guys stay in the state?!?

In America, if a business charges double-price for a service, it goes out of business. The system regulates itself! The difference is that PUCO protects Ohio Edison and provides them with a captive audience to charge whatever they want. If AEP can provide cheaper service (1/2 price!!!), there's no reason OHIO EDISON can't.

What you can do? Call up PUCO: 1-800-686-PUCO If you're a customer, ask to have your rates investigated or just tell them that you think OHIO EDISON should be removed from the state as an electrical provider. Cause them enough trouble and they'll straighten their act up if they want to stay in business.

Shape OHIO EDISON up or ship it out!!!


Offender: Ohio Edison, First Energy Corp

Country: USA   State: Ohio   City: Dublin
Site:

Category: Shops, Products, Services

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