One of our managers got a call from this company stating that they were calling about a renewal to the White Pages - so our manager gets a call from "Quality Assurance) and confirmed the information that they had and you know they got her on tape confirming the address and information for them - THEN arriving in the mail is a CD that she never requested (but on their tape she is being told all about it) and an invoice for $409.90 TOTAL dated 9/25 but not arriving until the second week in OCTOBER - conveniently AFTER the 14 day period stated on the invoice that you have to cancel and ship back the stupid thing.
She called them and got a MARK in Accounts Receivable - who was a condescending jerk to her - he said he would check into it and call her back and NEVER did - at this point she sends it to me in Accounts Payable to handle.
I called them on 10/16 and left a message with our company name, my phone # and the invoice #. Two days later this MARK person calls me back and is totally condescending to me and acting like we don't have any other option but to pay for this RIP-OFF that they pulled on us.
ANYWAY, I got them to play the recording of our manager to me and taped it myself so I could play it for the manager in question - she says YEP it was her on the tape (I already knew that) BUT that the other person on the line is not the same person she talked to. HMMMM - so makes me assume that they are not only ripping off unsuspecting businesses they are tampering with the "recordings" of the conversations to justify the invoice sent out.
Another thing - I went to the website that MARK told me we were supposedly listed on as part of this rip-off (www.mayrandpublishers.com) and low and behold this is what I got at the top of the page
"NOTICE: This Domain Name EXPIRED on 10/08/06 and is pending renewal or deletion"
talk about adding insult to injury.
Needless to say we are NOT paying this invoice
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