Usacomplaints.com » Shops, Products, Services » Complaint / Review: Foxtons Realty NJ - Foxtons Realty ripoff. #183164

Complaint / Review
Foxtons Realty NJ
Foxtons Realty ripoff

Foxtons 3% No Service Another Ripoff

Our dissatisfaction with the lack of service from Foxtons Realty has been chronic and ongoing since the signing of the agreement. Upon signing the agreement I didn't fully realize the terms of the agreement or the full scope of the services provided by Foxtons.

Had I fully understood, I certainly would not have chosen Foxtons as my realtor. After realizing my error I tried unsuccessfully to be released from my contract on Thursday August 17. The local office manager Robert DiBiase told me that being released from the contract early was not an option even though he realized there were mistakes made by Foxtons.

We spoke to Mr. DiBiase for quite some time, and Mr. DiBiase agreed that the house was categorized incorrectly, incorrectly priced and that Eirk Rivera, our Foxtons agent hadn't been responsive to our needs.

He wouldn't release us from our agreement, but would speak to Erik, relist the house with MLS, see if he could get us into the NY Times. Why all of the sudden are they now going to give us some attention. After they have lost us valuable time and money in the sale of our home!

The following examples of Foxtons lack of judgment and service has left us with no trust in there ability to represent us in a professional manner:

1-My home was classified as a High Ranch, when it is a split level and when I bought the house it was listed as a split level.

2-The Market Analysis was six GSMLS listings of ranch style homes in Mountainside, with prices ranging from $575,000 to $979,000. Although I do not fully understand what a market analysis entails. I've been told there is much more to it than what I was presented.

3-My Foxtons realtor allowed the price to be listed well above what the market would bear. He thought the house would go between $750,000 and $825,000, but suggested $899,000 would be fine to start with because we had some Time. I did not understand the consequences of pricing a home too high!

4-There were no phone calls to me by my Foxtons agent. All calls were initiated by me or my fianc.

5-After looking at other websites I very quickly realized the price was too high and called my agent to lower it from $899,000 to $799,000. Within a few days I after looking further, I asked him to lower it to $724,900. His only response to this was, The market declined 10% since I listed my home on or around June 10. I since found out that there has been a steady decline since January. I feel my agent was not properly informed regarding the current market nor did he properly inform me.

6-The first 30 days on the market was for Foxtons exclusively. I did not realize this was not the normal procedure.

7-I was told by my agent that open houses generated only 4% of sales and weren't necessary.

8-He also told me realtor open houses were a thing of the past because of the Internet

11-There was no tax map of the area presented to me

12-My agent told me it was fine to have other realtors call Foxtons first to make an appointment with me to see my home.By doing this Foxtons had to track me or my fianc down before responding to their request. I feel it became too time consuming and possibly discouraged showings.

13-No feedback from any showingsonly comments from when I initiated call was that the potential buyers were not interested, no further action required.

14-No Foxtons buying agents ever have shown the house

15-We called Erik Rivera at 732-623-5655 on Friday August 25 to find out feed back on a walk through with ABC Realty on Wednesday and a walk through by ABC Realty on Thursday. Erik seemed very bothered that I called, very monotone, and said yes Ron what is it, I said Erik there were two walk throughs this week I would like to have feedback.

He said the clients with ABC said the bathrooms weren't updated and not in their price range. I then said what about Rankin Realtyhe really didn't seemed informed on thisand was silent a bit and finally said no comments as of yet. He then said sarcastically to me, anything else I said no thank you Eric just was seeking some feedback! Thank you! This is a chronic problem with Foxtons, no advice; no follow through no service what so ever!

Thank you for reviewing the above information

Sincerely


Offender: Foxtons Realty NJ

Country: USA   State: New Jersey   City: Metuchen
Address: 4 Bridge Street, Unit #4 Bldg C
Phone: 9083093708

Category: Shops, Products, Services

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