I sent in 5 polo shirts to Eddie Bauer to be exchanged. E.B. Is claiming they never received them. This is ridiculous. I know they received the package. Otherwise, it would have been returned to me. If what E.B. Is trying to say is that they don't want to honor the return policy, then I need the shirts I sent in back.
I either need 5 new polos or the 5 I sent in back. I'm not just throwing money away on the 5 that I sent to E.B.
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