MCM is trying to rip me off. In affiliation with Mann Bracken, LLC they are trying to intimidate me to pay off a debt to FCNB/Eddie Bauer that I have already paid to prior collection agency RMS back in 2005. I have previously filed a complaint with the Better Business Bureau and the BBB was able to get RMS to admit that they settled a claim with me that was outside their clients parameters and that they (RMS) would accept the settlement and report to the client (FNCB/Eddie Bauer) that the account was settled in full.
MCM representative is rude and demeaning on the phone. I have faxed them per their request the bank statements from 2005 showing my six bank drafts to satisfy the RMS settlement. I also included the BBB report that specifies RMS and the settlement.
When FCNB/Eddie Bauer sent other collection agencies after me, I would fax them my proof of settlement and not hear from them again. Now MCM is being persistent to collect this already settled debt. They want a letter from FCNB stating the debt is settled, but I cannot contact/locate FCNB and they have not responded to my complaint with the BBB either. I don't really know where to go from here if MCM doesn't accept my proof of payment. This is ongoing 3 years and I can't help but feel that FCNB with MCM is trying to rip me off.
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