SPECIAL UPDATE: October 14: McKenzie Scott remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. McKenzie Scott is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, McKenzie Scott has made good faith efforts to resolve all complaints reported on usacomplaints.com. Based on our experience, the member business has proven to be among the top members of the complaint Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, McKenzie Scott has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the complaint Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever McKenzie Scott remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help... Let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]
Complaint REVIEW: When McKenzie Scott first contacted complaint, we realized that they had a strong commitment to resolving any client issues that come to their attention. They have stated to consumer complaints, that they strive for 100% total customer satisfaction, and have for years. If for any reason you are not satisfied with their services, they will work to immediately resolve any issues.
Their service agreements are in plain language and spell out precisely what they do and don't do. All of their services include money-back, satisfaction, and performance guarantees. To ensure your satisfaction they also perform quality checks throughout client searches. You may review your service expectations and written service evaluation which were part of this process. They will provide copies to you.
After talking many times with executives from McKenzie Scott, complaint has come to the conclusion that they value each and every client, and welcome any feedback that helps them service their clients better. Complaint realizes that businesses selling intangible services will receive complaints more so than when a consumer buys a tangible item, as they are selling you a service to help you better your chances of landing that new career of your dreams.
We all get buyer remorse from time to time. McKenzie Scott has been in business for years with thousands of successful clients to their credit.
McKenzie Scott is a member of complaint's Corporate Advocacy Business Remediation & Customer Satisfaction Program, consumers should feel safe when using services of a member business.
Read more about McKenzie Scott and their commitment to total customer satisfaction.=NOW TO THE ORIGIONAL REPORT THAT WAS FILED =
This company not only rips off unsuspecting clients but rips off unsuspecting employees.
As is the case with many fraudulent companies, when they sour their name they change it. For those of you who are being lured into doing business with America's Job Network, before you decide, review what this and other websites and journal articles have to say about McKenzie Scott, their former brand name.
SandyDaytona Beach, Florida
U.S.A.
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