Purchased 17 windows to be installed Aug. gave deposit balance upon completion, which finally took place Feb. Then year 2004 found Bedroom window coming out of frame of house & discoloration of all Window Frames, from Beige to Chocolate Brown. Called Mr. Stringer of Atrium Window, he looked at them said only 7 were their's, I called Mr. Desjardins who then contacted the other Window Co. Aegis Window & Door.
Much to my surprise I found out I have 3 Window Co. 1. Aegis, Atrium & Pella which was large Bathroom Window. Then found out the Pella window was nt shatter proof, which must be since it overlooks a bathtub. This was finally replaced.
Finally wrote letter to Reg. Of Contractors, they came out looked over situation, sd owner must comply within so many days, which did not happen.
Took him to court he was ordered to come out and take care of necessary repairs. He sent a company called E.S. I, out of Ohio to do the recoating on the frames, by the way there was a recall on the dicoloration of frames. They said Life Time Guarantee.
As for the rest of the problems, todate my Kitchen window which was to be replaced, never got done, and I get water inside the window well, which now has caused water damage to my kitchen wall. Bedroom window was done, but around all the windows the caulking is cracking. I'm afraid some day all windows may fall out.
Just found out this company Desert Horizon Remodeling or Douglas Colin DesJardins filed Bankruptcy. As for Aegis tried calling them their # 602-415-0414 discconnected. Called information no such company
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