I have been a customer of RAC for the last five years. I have paid off numerous accounts with them. I have been a good customer. We got a big screen tv, coffee tables, a psp, a souround sound system, a smaller tv, and a computer this time. We paid off the coffee tables and the tv. We returned the computer because it never wanted to work right. We now just have the Big Screen and psp. We have been paying on these items about a year and five months. We have paid over $5000.00 on these two accounts, with the tv taking over $3500.00. We also have been paying for Benifits Plus to cover loss of job, payout replacement protection, medical, pharmacy, plus numerous other things. My husband was laid off from his job July 6. We had continued to make payments up until last week. Which is when we gave the store manager all the paperwork she needed to file our claim to cover our payments. Since then RAC has called us 2-3 times a day leaving threating messages and have even sent us a letter threating legal action. What are we suppose to do?
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