I responded to an email invitation to try the new Metabofuel 1000 dietary supplement for $4.87 shipping and handling. There was no indication in the email or on the company website that accepting the invitation obligated me to a later purchase.
Two weeks later, I received an overdraft notice from my bank that a charge had been presented in the amount of $207. I double-checked my checkbook only to find no entries for that amount. The next day, I received four more bottles of the product. I assumed at the time that I had just not read the fine print in the email invitation.
When I tried to contact the company to return the extra product, I found there was no phone number on the invoice and I could not pull up their website on the internet. A Google search did pull up the "consumer complaints" with the stories of other individuals who had been similarly ripped off by Savoy 6.
I followed the steps outined in the editor's notes in one of the stories about contacting the bank to get the charges reversed. My bank, the Credit Union of Texas, advised me to attempt to reconcile this situation with the company prior to them taking any action. I sent the first letter and, of course, received no response. I also sent a copy of the letter to the bank. Today, I am sending my second request letter - certified/registered mail this time so I'll know Savoy 6 received it.
Has anyone contacted the Attorney General of Utah about this?
Amy
Corinth, Texas
U.S.A.
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