About two months ago, Jackson Hewitts vehicle collided into my vehicle so hard that my 2001 Suburban was not drivable. My wife and 17 month old child were shaken up badly. To this day Rhonda Steed who works for the company has been ignoring my calls and hasn't helped me out at all.
The accident was clearly their fault according to the police report and wittnesses. After numerous attempts to contact them, no one from the company has come foward to even find out if my wife and child are ok and not to mention that I am still out of a vehicle.
As large a company as Jackson Hewitt is with a reputation to hold, it's a mystery to me as to why they continue to treat me this way. All I'm asking is for fairness, fix my vehicle and to compensate me for a rental car.
George
San Antonio, Texas
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