Usacomplaints.com » Shops, Products, Services » Complaint / Review: Gutterguard - Rip off, bad installation, caused leak into the house, damaged carpet. #162856

Complaint / Review
Gutterguard
Rip off, bad installation, caused leak into the house, damaged carpet

We had Gutterguard remove the old gutters and installed new ones. And a few months later, we noticed a patch on the wall. We assumed it was an old wall that finally had a crack but when we had our basement finsihed and kitchen redone, the contractor noticed and investigated. He stated that the patch was there because when the new gutters were installed, not all the holes from the old gutters were properly patched so it caused water to slowly drip from the roof to the ground till it pooled and sure enough crept up & through the wall & floor boards.

In the end, we had to have the wall removed and rebuilt, the floor redone and recarpeted, $5,000 later. Called Gutterguard and of course they denied responsibility. Since the damage was so expansive, we were more worried about fixing it than taking pictures and whether it could be a legal matter.



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