I have been abused by the following conpany" Time Warner Cable".in october I closed my account, returned the converter box and paid $16.00 for a lost remote control. Two month later I received a bill from Time Warner Cable saying that I owed them the price of the converter and the remote control.
I personnally went to their strore with the receipt and the check allrady cashed out by the company. They told me that the problem was solved and that I needed to disregard the bill. A month later I received another bill saying that I owed them sixteen dollars, and I was risking to be reported to the credit bureau.
I called Time Warner Cable and got the same answer that it was their mistake and I do not need to worry aboutg the bill. Thirty days later I received a bill not from Time Warner Cable but from CMI a credit collection agency. To avoid futher problems I sent them a second payment for the same remote control.
This month I received a bill from TWC claiming the sixteen dollars. I faxed twice the check and still cannot be satisfied. This has affected my credit standing which was so far good, I am about to buy a house and it looks like it will stand in my way.
I am hurt, desperate, and hope to get results through you.
Thank you in advance
Ousmane
charlotte, North Carolina
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