They have kept me in a program that has only in-rich them, will not release the number, it is amazing!
This was sent to them by E-mail:
Letter to T-Mobile or Moblie
Subject/Category: Mobile phone provider T-Moblie
Questions/Comments:
The letter below is what the company has done all year, every time I have tried to speak to them they tell me they can not speak to me. And hang up. I have been force to pay them to keep it on. Over charges for a plan I have not had for over 9 months and have activated new service and they keep me in a plan that is all in riching them and making me go broke! This is another way of telinng me to pay or we shut you off! I have e-mails, SMS!
Voice recordings of there UN-fair practice.
Reply:
Dear T-Moblie Customer,
Thank you for taking the time to contact T-Mobile.
Because you are already seeking legal action we are no longer able to discuss your account with you. You will need to please contact our Legal Department at the following address:
T-Mobile Wireless
Legal Department
12920 SE 38th Street
Bellevue, WA 98006-1350
If you have any further comments, questions, or concerns feel free to
contact us at anytime.
Thank you for choosing T-Mobile.
Sincerely,
Isaiah
Customer Care Specialist
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