They got me too, took 2 weeks to get a live body on the phone, wound up staying home one day & kept hitting "redial", talked to two people there, they said thay would refund charge after reciept of returned certificate{which by the way took 2 months to get}, Mailed it early January, still no refund, looking into ownership & alternatives, will post any accomplishments.
Stephen
North Beach, Maryland
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