Adiant telecom inc, aka iprepay, is a co. That sells phone card time. I have a store (qwik pack & ship) which sells, phone cards, for radiant.in order to set up service with radiant/iprepay a bank draft must be set up, so i deposit my sales from their cards, and they withdraw there fee from my account, leaving any commision due me.
On sept 01/05 i noticed a draft of $39.95 was taken from my account by radiant/iprepay. I hadn't sold any cards lately, so i contacted iprepay. I spoke to a lady named "Mika" on either sept 3rd or 4th. Mika told me the withdrawl was a mistake, and the money would be put back within 24 hrs... It was not.
I have called at least 6 other times with no results, then i was told to call accounting, where i listened to a voice message which said "If you are calling re: the monies drawn from your account, it is being worked on". This tells me there are more people involved in this scam.
I wrote radiant/iprepay a letter re: the mistake & sent it certified as, as stated in our aggrement... No response. Itried talking to my rep "Oscar Pena", no response. I e-mailed & left messages for "Bobbie Gonzalez" no response. I also spoke to Mika on at least 2 other occassions & another rep named Sheldon. All i wanted was my money back... Now i want to know if these people are ripping off other businesses???
I have tried the BBB, but they said they tried to contact radiant/iprepay, but "They did not respond", so, there is nothing else they could do. The BBB suggested i go through the Florida Dept of Agriculture... They said it's not in their jurisdiction & told me to contact, The state of Florida Public Service Commission... They can't do anything either, their advice was to, get a lawyer... Right, for $39.95.
It seems to me it is very easy to rip people off in Florida & perhaps all over, as long as it is for small amounts & noone will come after you... I Want To Change That!!! Can You Help?
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