Usacomplaints.com » Shops, Products, Services » Complaint / Review: Amatteroffax.com, A Matter Of Fax - Amatteroffax.com a matter of fax sent wrong item, won t exchange, wants $50 restocking fee on a $44 item. Rip off! Amatteroffax.com. #143041

Complaint / Review
Amatteroffax.com, A Matter Of Fax
Amatteroffax.com a matter of fax sent wrong item, won't exchange, wants $50 restocking fee on a $44 item. Rip off! Amatteroffax.com

Placed misleading description of the item and a picture of a different one. I wanted to purchase refilable duster can with air compressor. Pictured just that and description was Refilable Duster System.instead, sent 4 refilable cans with no compressor. Picture was misleading as well. It was of the electric duster pump and a can. They changed the description since then. The picture is the same, description still not too clear but now on the bottom of the page they have small print that actually says that it's 4 cans that you're getting. They won't exchange it saying it's discontinued (that's their policy, no exchange). Refund, sure, if I pay $50 restocking fee. Item cost $44. Obvious ripoff. Their Customer Service will take a refund but if you do not read the terms you maybe charged $50 without knowing it. I clicked on terms and policies and lucky for me found out about it. I'll never do business with them again.



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