Warning - do not order anything from homecenter.com!!!
If you do, you will be very, very sorry.
I am posting my warnings on every consumer website that I can find.
My story: ordered water filters AP110 - in picture show 2 in package. Get order quickly, but not what I ordered. Took a week to get return RGA number. I was told that I had to reorder the item or the return would be charged 20% restocking fee.
Remember this was their mistake - they sent me the wrong item!!!
But I had to order again. So, OK, I ordered a second time at $100 again. Their picture of the item is 2 in a package. So I ordered 8 packages - 16 filters.
I get my order 2 days later, they sent me 8 not 16 filters. I call them again.
(By the way, you will be on hold for at least 30 minutes each time you call, and forget about email - they do not respond).
I finally get someone to answer the phone. The guy says, the description says 1 filter not 2. I tell him look at the picture above your description. He doesn't want to hear it.
BUT HERE'S THE BEST PART: the next day, I look on their website and guess what - they have changed the picture to show 1 filter and not the 2 pack!!!
I give up with HOMECENTER.com. So far, I am out $200 because still no refund from the order that was their mistake. I have learned my lesson: to always check the consumer websites before ordering anything!
Stay away - homecenter.com will cheat you!!!
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