Where do I begin? I like several others here have tried unsuccessfully get my money retrieved. I had 2 accounts sent to arbitration so of course that raised the amount that I actually owed on those accounts to 1000.00 more than what I started off doing.
They started by first getting the monthly 500.00 bucks out of my account. Then I sold some stuff and had the actual money ready to settle several accounts. I let them know this and I figured let me send them the money for 1 account first and if they settle that account I'll go ahead and send the money for other accounts.
Well I sent the money and nothing happened. I waited. Waited. Waited and eventually my accounts went to arbitration and I started to get letters from the credit card companies' lawyers saying that I was being sued. I let MMG know and they said, "Just fax us the letters—we'll take care of it". Yeah right! I got more letters saying that everything was in Arbitration and I basically lost since MMG did nothing to help me.
So after I lost those cases and got my debt increased again I decided to settle them on my own and get my money back. Well I first sent a letter at the end of April and of course they did not recieve it. Then I faxed it over and kept emailing them until they confirmed that they received it. I've talked to Christina aka "Finance" department and she said that it would take 6-8 weeks. Here we are going on twice that amount and still nothing.
I've called Hyla Stanton and have recieved no response. For those of you who are trying to get a hold of her here is the extension to save you time going through the company directory: Ext 104. Her email is [email protected] I'm sure her mailbox is full but I've sent emails to everybody and their grandma and have recieved no responses in over 2 weeks.
The only response that was recieved was sent to the Arizona BBB and that took over a month to even respond to them. So if you deciding to try them out I would just call your credit card company and do it yourself because MMG/Risk Management Partners will not be helping you out.
I have extensive emails going back to May that are all from me to them and I might have 4-5 emails from the from then until now. Great percentages I suppose if you are aiming of 0%!
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