Usacomplaints.com » Shops, Products, Services » Complaint / Review: Charles Pope Cellular, A Cell Phone Guy - Ripoff lies deceptive misleading unethical sales tactics takes your money and products leaves you empty handed unauthorized credit card charges. #135805

Complaint / Review
Charles Pope Cellular, A Cell Phone Guy
Ripoff lies deceptive misleading unethical sales tactics takes your money and products leaves you empty handed unauthorized credit card charges

Charles Pope Cellular offers a free 15 day trial of Alltel service as an Alltel Authorized dealer. They mislead you into signing contracts for penalties and fees telling you they do not apply until the 15 day free trial is over. If you return before the 15 days they try to trick you into keeping the phone longer in hopes you will go over the 15 days. If you insist and finally get them to cancel your service and take the phone back they charge you for the ohone and a $50 restocking fee / penalty and give no refund even tho they said it would not apply. They pull out the contracts you signed and insist they explained to you that you would pay and you knew. 15 day Free trial for only $286.83. Would you knowingly and willingly sign an agreement to pay $286.83 non-refundable fee for a 15 day free trial? I would not. After many complaints Alltel credited me $40.09. This company has a history of this type complaint with no resolve. They should be shut down or punished for what they are doing.


Offender: Charles Pope Cellular, A Cell Phone Guy

Country: USA   State: Florida   City: Spring Hill
Address: 11202 Spring Hill Drive
Phone: 8885840004

Category: Shops, Products, Services

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