I came online today to see if I could get some information on the company that makes the steam buggy. I bought one years ago it broke within a year of purchasing.
I really liked the job the steam buggy did on my cleaning needs and wanted to see if they are still sold and if there was anything I could do about my broken one.
While searching I found that there had been a recall which I knew nothing about. I called the number listed for the recall and was told that I need to contact HSN because that is where I purchased it from.
Shouldn't I have to contact the company that makes it and not the outlet which sold it? After reading all these reports about Tristar I am really worried about whether or not I will have any luck getting any answers.
Anyone have any suggestions on how and where to start this quest of mine?
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