I recently came across Magic Kids from a friend. During research I came across your webpage. You thought Magic Kids was ok after your research about several compaints.
I chose to give them a shot based on your positive report. This is what I have experienced. I'm not an ex employee with a problem.
I made an order and paid for it by credit card. I was told by the sponser that signed me up that the order would be shipped within 48-72 hours. The sponser later admitted that he was told 24-48 hours in his instruction manuel but he gave them more time to protect himself some.
The order was made 5-24-05. I emailed them on 5-26 asking when the would ship. I was told it would ship within 7-14 days. I emailed back that I usually recieved orders within that long of a time period and I was assured that the order would ship much sooner.
They didn't respond to the questions but said my order had been fulfilled on 6-2. I recieved my order except 12 items were sold out. Why they didn't check on that before they emailed me that my order had been fulfilled and they were on the list, is beyond me.
I have been emailing them since 6-1 with no response. I have filed with the BBB because they have yet to refund me $16.80 for the products that were sold out. My sponser filed with the BBB also since he can't recommed them to anyone and wants to be refunded his money for his info kit.
I'm glad that I didn't lose anymore than that. They have a lot to learn about integrity and honesty. I wonder what their excuse is now for such poor business practices? Did you get the shaft when you researched them? Did you fall for a line?
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