A representative of this company called and misrepresented themselves to us as our copier company and sent us an order of toner at a very expensive cost.
When the invoice arrived, we realized a problem because we have not been charged toner costs in the past because we have a service agreement with our copier company.
Upon calling our copier company we were told this company was a rip off (calling it "toner-phoner"). When we called IDCSERVCO and said we wanted to send this order back, (it has never been opened) they said there would be a 20% restocking fee ($100).
They said they would issue a pick up order but it wouldn't be the regular UPS person. They also offered the product to us at a reduced price.
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