He showed up 4hrs late and we had to pack own furniture in truck
To start, there was only one driver to move all our furniture. We were on a tight schedule moving from FL to VA, so if we wanted our furniture moved on the day we needed we had to help move it ourselves into the truck.
When he opened up the truck we noticed that there were THREE other families belongings in the truck, we asked him if there was going to be room for our things he said no problem. Come 3AM (having a 2 year old so you can imagine how difficult this was) in the morning the truck was completely full and we still had several things in the road, he then said Oh, sorry I won't fit. Its 3am in the morning you've already put money down that you can't get back, 80% of your furniture is on the truck and you are on a strict deadline. What to do you, you can't take if off, you have to be in VA the next day.
Once we were done and on the road they never returned our calls, when they did contact us it was the day of delivery and to inform us that the cost had gone UP $700.00. They said that we requested a smaller truck (which we did not) and that cost us over $300.00 then they told us we were over our weight which I made sure at the beginning I added several things to the list, (which we didn't end up taking because there wasn't room on the truck). WE HAD TO RENT A UHAUL ON TOP OF PAYING ALL THIS MONEY TO GET ALL OF OUR FURNITURE TO VA.
They give you a estimated weight that sounds great. I would like to know how we went over when they quoted me a price with items that we did not take like 1. There were several hundred pounds that was not being taken like a refrigerator which stayed at the home, weight set that we sold, and so on. 2. On top of that having to rent our own truck to move what they couldn't fit in their truck.
If you think that's bad once your furniture is on the road patriot movers will not talk to you, return any of your calls. When you do try to talk to someone they are rude and hang up on you, after being on the phone arguing for 6 HOURS with the other companies that they transferred our furniture (which they move you through several), we had to pay the amount or not get our furniture then they charge you an hourly rate from that point till you pay, and when we did get the furniture, 90% of our furniture was damaged or completely broken. So now I am trying to get what little money I can back through the insurance they do give you.
*Be careful they change their companies names this way they still stay in business.*
What ever you do, do not use patriot movers.
After doing more research after recieving my furniture,
there are websites explaining that this is what they do.
Please save yourself do not use!!!
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