In January of I came across veilsbydesign.com and found the exact veil that I wanted for my wedding. I searched the internet to see if I could get the same thing cheaper anywhere and found that I could not. I then proceeded to order my veil and paid via paypal. The site said that my veil would arrive within 6-8 weeks.
The beginning of March came and I became concerned. I emailed Veils by Design, and received an email back saying that the item was shipped and they would be willing to send me either a refund or replacement. They seemed very cooperative, so I emailed back and told them that since my wedding wasn't for another year I would take a replacement. This email was never responded to, but I assumed they received it and were working on completing my order.
Another month and a half passed and I emailed them again for a status on my order. This was not responded to. I kept emailing them every month and a half or so and still received no response from this so-called company.
Unfortunately, since by the time I realized that my product was not going to be delivered, I was unable to dispute the cost through either paypal or the credit card company.
I have attempted to track down a physical location for this company and have been unsuccessful in finding either a physical address or a telephone number.
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