Usacomplaints.com » Shops, Products, Services » Complaint / Review: Jewlery By Ezra Ebay - Jewelry By Ezra Ripoff merchandise not as advertised returned merchandise for refund per their terms they did not refund money they refused to respond to my emails did not replace merchandise eithe. #113837

Complaint / Review
Jewlery By Ezra Ebay
Jewelry By Ezra Ripoff merchandise not as advertised returned merchandise for refund per their terms they did not refund money they refused to respond to my emails did not replace merchandise eithe

I an auction on Ebay for a diamond bracelot for $66.00.

Their ad on ebay said the diamonds are "glistening white diamonds totaling approximately 1 Carat. J-K Color, I3- Clarity".

The diamonds in my bracelet were not white but instead were grey to black and look more like pieces of carbon then diamonds.

I returned the bracelet for a full refund, except for shipping and insurance, to the address that they emailed to me. Their auction ad on Ebay stated that the item could be returned for refund within a certain period of time if I was not satisfied. I returned the item within the time period allowed.

I then waited for two weeks for my credit. After 10 days and no credit was received and no email was received from them I emailed them. I received a standard email where they claimed their returns department were busy with inventory. I send another email and received the same answer. I send several more emails and never received any more responses from them.

I never received my credit nor did they make any effort to replace the bracelot I purchased.


Offender: Jewlery By Ezra Ebay

Country: USA   State: New York   City: New York
Address: 469 7th Avenue 7th Floor

Category: Shops, Products, Services

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