I was recently hired as a 'courtesy clerk' at a Safeway store. I went thru orientation and totally loved the job as I understood it to be during orientation and training. Right after orientation, I was told I would be assigned as 'opener', which I didn't mind. At NO time was I informed that the 'opener' was 99% being a janitor! They have 'floor crews' and 'parking lot crews' assigned at night, but no janitorial or maintenance staff at all! The store is filthy, mold and just general crud built up in tiles and the walls and floors in the restrooms are totally filthy. One person assigned as 'opener' does not have time to get in depth cleaning done, between all the other running they have to do at the cashiers demands and the can and bottle return machines constantly needing tending to. The bathrooms need to be steam cleaned at least weekly and who knows when a deep cleaning has ever been done on any of the bathrooms. Also, only the surface of the entire store is kept 'presentable', the drains in the food prep and storage area's need to be cleaned of the filth and debris that builds up in them and the drains in food areas, coolers, displays in meat/seafood areas, again, would like to know when those drains were last, if ever, cleaned? Coolers and freezers on the customer area of the store were constantly backing up and dirty water running on the floor, walk on the tiles feet away from the coolers and water from the backed up drains would be squishing up between the tiles, can only imagine the mold growth that goes along with it! I have worked as a supervisor most of my working life and recently retired and needed a job to supplement my retirement. I was totally ecstatic when hired by Safeway, I had been applying over and over for different positions within the store for almost 2 years and never even got called for an interview! I finally made a fuss about seeing people hired and people leave and always constant vacancies posted on their career web site. After finally making a fuss, I was hired as a 'Courtesy Clerk' having no idea of what it involved until AFTER being put on the "opener' position. I was totally dismayed and distressed at the filth I was faced with. There is absolutely no possible way one person can get the deep cleaning that is needed done daily! And I believe it is totally deceptive that there is no mention in orientation that it is a very good possibility that your assignment as a $9.05 an hour 'Courtesy Clerk' is going to be 99% janitorial, just brushing over the underlying filth to make the area 'presentable' while nothing is really getting done to get the place really clean and sanitary.
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