In December of we put everything we owned into Public Storage in Edmonds, WA, because we were planning on moving out of state soon.in March we received a certified letter, telling us to come in and make a payment.
My husband went in the next day, and paid, and also gave them a updated telephone number. The next month, April 14, my husband went in to make a payment and retrieve our things, as it looked as if we were going to stay in WA. When he went in, the woman behind the counter told him that they had auctioned off all of our things on April 9, they didn't even call us to let us know they were going to do it! They never sent us a certified letter, nothing! And the worst part, those heartless bastards took all my beloved pictures of my deceased parents, and never returned them.
My husband asked this woman behind the counter, why didn't you call us? Why didn't you call my job? Why didn't you send us a letter? And she just looked at him. I called and I was told by John Glozer, who is the bigwig in California, that their policy is to ask these parasites to return our personal papers and pictures, and this bastard has never returned neither.
I asked him to give me the person's name of who it was that bought our things, I would of offered the sleaze ball double of what he bought the unit for, yet he told me that their policy is not to release the parasite's name who buys your unit. If anyone had this happen to them, and did they get any satisfaction our of a lawyer, please let me know, I cry everday to have lost my pictures of my dead parents, the other things, sure, could be replaced, but the pictures were priceless to me.
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