Thank you usacomplaints.com for having this site available to the consumers. I recieved our phone bill from Bellsouth yesterday. There are charges on it from USBI for 2 phone calls to Guyana, #5925922529, one 20 minutes and the other 13 minutes. I called the USBI number on the bill to tell them that I had not made these calls. I was told I DID make these calls because they are from my home phone number. Their representative went into the speech about others using my phone or the call was made using the internet. I was very surprised when he says "I see in our records you have dsl" and proceded to tell me how dsl makes my PC capable of making calls by itself. WHAT??? Now I have heard everything. My PC making calls by itself - sheesh, what a scam. I asked where he got his info that I have dsl. His response was that since I am a client with USBI, that he has all the info needed to collect on the debt I owe. I can't believe this - I haven't signed with this company. How can these folks do this? I have made a complaint with Bellsouth but am told that I may still have to pay these charges. Bellsouth will ask USBI to prove I made these calls but sometimes Bellsouth will agree with USBI that the charges are real. I have decided that I will not pay these charges. USBI will have to prove to me that the calls were made from here and that I agreed with the service. I know there are a lot of other folks who have had similar problems and I'm off the read every report here. USBI and others like it should not be allowed to stay in business as long as they continue to be rip-offs.
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