I am a retired and disabled senior citizen. I can't get out much anymore so I love to shop online. I have done business with all kinds of people.
On 9-10 I decided to try ordering from Target Stores at target.com but that was a huge mistake. Today 11-15 my cousin was off work so he TRIED to make a simple return and refund for me to Target. I spent FIVE HOURS (5) talking to so called "supervisors" and "managers" that obviously were just OCCUPYING a spot but with NO REAL AUTHORITY.
The total of my refund was only a measly $107.26 and yet nobody could authorize a refund although I had ALL copies of reciepts. It seemed as if the problem was when I placed the order it had a VERT TINY "web only" that I just didn't see. These "web only" items must be mailed back to Target's return unit in Kentucky.
Nobody had authority or desire to assist me in any way. I know for a fact that they could have issued a refund, taken the merchandise *TWO ITEMS* and they could have sent it to Kentucky.
This is a terrible way to treat a potential new and REGULAR customer. As far as I'm concerned Target Stores will NEVER get another penny from me.
The second part of my disgust with Target Stores is that they have decided to NOT ALLOW THE SALVATION ARMY on their property this year for Christmas to take donations for the poor and needy. The Salvation Army predicts a loss of over $100,000.00 as a result of this alone. This money would have gone to those folks that have fallen on hard times to help pay rent, buy their kids toys for Christmas, food, and other things. As far as I can see TARGET STORES are evil and heartless people. These "bellringers" don't force themselves on anyone they simply ring their bell and wish folks a Merry Christmas.
I would urge everyone to NOT purchase a single thing from Target Stores. They are discriminating as to who they want on their property.
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