Let me first preface by saying that this is a review/complaint against wristband connection.com, they are not really a jewelry company (they design silicone wristbands) but I was unsure of a better category.
My first bad experience with this company was when I placed a rush order for 1000 wristbands to honor my 12 year old niece who passed away. Because it was a rush order, I was not able to order the debossed (engraved) bands we had wanted, and instead ordered simply ones that had printed on writing. The writing literally rubbed off within 2 days and was very poor quality. When my sister called to make a complaint about the quality, they were unable to find a record of our order and so they were unable to do anything to rectify the problem.
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