Very dissatisfied with your return policy. My daughter bought a train here for $115. She then found it much cheaper somewhere else. When she tried to return it she found out there was only a store credit. She was not aware of this (it was printed on receipt and they say it is posted everywhere) as she didn't read the signs posted at the register because she was in a hurry. I tried to get her money back but was told that this is company policy and they didn't care if I came back or post complaints about them on social media. They said they have plenty of happy customers. I don't think this is a very good way to run a company and we certainly won't shop there again; neither will all the people we know. My daughter lives in Frederick and her husband has a business there.
0 comments