On October 17, I called Safe Home Security because my battery on the system died and though plugged in to an electrical outlet, there was no life to the system, meaning no monitoring. I spoe to Debbie, whivh got very rude with me because I told her that I was not going to pay $50.00 for the ...
I have never had a worse customer service experience than I have had with Safe home security. I purchased an 36 month home monitoring system and was very careful to send the written 60 day letter of cancellation (certified mail), which they acknowledged in a written response and telling me they ...
I have been a customer of alarm trades for 6 yrs they went out of business and sold me to safe home security which I was no aware ofuntil july. I had so may problems with them they bill m 3x a month for 2 months I keep calling in to tell them everyone there is very rude including the manager! The ...
I tried several times in writing to cancel contract and thought after contract was up it would be over. No. They keep taking money from my account until i went to the bank and put a stop payment. Then the phone call start with new bills. 217.20 plus finance charge and late fees. I will talk to them ...
I paid Safe Home Security every month for 4 years only to find out they were not really monitoring my home during that time. The county I lived in cut my phone line without my knowledge since I only use the phone line for Internet services. I have since cancelled my phone line services. The line ...
This alarm company scammed me, the alarm system hasnt worked in years, i have complained verbally, wrote letters, yet they want me to pay! I am harrassed by phone calls on my cellphone and my husbands cellphone and home number they told me they would stop on several occassions when i told them the ...