Usacomplaints.com » Recreation & Entertainment » Complaint / Review: NetFlix - There is no such thing as a FREE TRIAL. #926679

Complaint / Review
NetFlix
There is no such thing as a FREE TRIAL

I signed up for what NetFlix advertises as a FREE TRIAL, my vredit card was charged 3 times within the first 24 hours.
I received a email confirmation from them indicating a different name and email address from my own, the only thing in common was the last name.
I immediately called Netflix and spoke to a woman named Courtney, she told me that since some one with the same last name had a account within the last year I was not eligible for a free triall, and they charged the card multiple times to make sure they covered any charges this other person had incurred.
I asked if she had a supervisor I could speak with, she told me no. I told her I would protest the charges with the bank and she wished me the "best of luck".
I asked her if they cared about honesty or a reputation and she told me the public is stupid and not smart enough to scheck out their reputation.
The next email I received was a notification that there is a "class action lawsuit" against netflix.
Apparently not everyone is as stupid as Courtney thinks.


Offender: NetFlix

Country: USA
Site:

Category: Recreation & Entertainment

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