I went to walmart to purchase a video game for my adult nephew. I wasnt aware the one he wanted is rated adult. I sent his sister to pick out the video since im not sure of the game. We were in a hurry to check out so I sent her to see how much the game was and if I gave her enough to pay for it. She was told she couldnt purchase the game. She came back to tell he and I said ok I will get it when I go back to check out.
The person at the register was making faces at me like I was a criminal and called Kathy the floor manager for the night. Well, Kathy and I had an issue in my shop I own and she caused a disturbance and left. She apparently still has a problem with me so as she approached me with the game with a smirk on her face the whole time. Telling me the rules of purchasing this game was illegal for them to tell me the game.
I really dont care about the game I can get it somewhere else. I told her the situation its a present for my adult nephew. Feeling I was being singled out and embarrassed I called for another manager to come out. Kathy chased the manager all the way to me telling her what ever and waving her arms with great expression. I feel the women didnt respond well when I told her thats fine I dont have to have the game but I feel I was treated poorly from her and the cashier that I didnt get her name. But later saw huddled together as I was leaving both smirking in delight that I didnt get what I needed from the store.
This is a small town and I guess a managers position at Walmart justifies treating customers like trash. I wanted to return all my items out of rage of the situation and I was ignored by the same 2 people that I had the problem with. I walked out very embarrassed upset and never wanting to go back in that store again. Word to the wise from 1 business owner to another. The customer is always right and treat them with respect or they tell allot of people and soon there are no customers coming through the door.
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