We purchased some very expensive tickets several months ago and purchased the "Mondial Event Ticket Protector" insurance because these tickets were so expensive. A few days before the event, due to unfortunate circumstances, we could not attend the event.in calling Mondial, a girl told us all documentation we needed to submit (this included a notorized letter, the tickets, among a long form to fill out). We submitted ALL that was required only to get a phone call a few days later telling us we wouldn't bet getting our money back, and that this is decided on a "case by case basis."
I truly feel this company is a SCAM. Do not waste your money on this insurance, find someone reliable!
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