Usacomplaints.com » Recreation & Entertainment » Complaint / Review: A Sensory Sound Aka A Solid Gold Sound - A Sensory Sound, A Solid Gold Sound Total Rip Off - Full payment for no service. #587470

Complaint / Review
A Sensory Sound Aka A Solid Gold Sound
A Sensory Sound, A Solid Gold Sound Total Rip Off - Full payment for no service

I booked this company nearly 8 months ago. I paid in full at the time of booking for $650. I was told that they would be contacting me three times before three weeks to my event. It got to 2 weeks and I tried to call. I left several messages and emailed countless times to get no responses. Finally 4 days till my wedding I got a call from a DJ. They told me that they could not do my wedding because it was too far away. They said I would have to call the company back and ask for another dj. I called and was told that I would be called by a new dj within an hour and a half. I never received a call. The next day I booked a new dj and called to cancel my reservation and get a refund, since the obviousally could not provide the service. I was told several times that a manager would call me back. I called again today to be told that the company is out of business and filing bankruptcy. I was told that no refund would be given. I never got any service, but they got all my money. If anyone wants to file a class action let me know.



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