I ordered a boxed set of Father Dowling Mysteries as a gift for my mom on 11/24/09 and was informed by e-mail that my order had been placed and would be shipped for receipt within 10-14 days. I should've been clued in when the shipping charges were $16 - because it was being shipped from China!
I sent an inquiry about my shipment on 12/8, and received a response from Alice Schneider, CSR (yeah, right) providing me with a USPS tracking number, which appears legit. When attempting to track this item with the postal service, it says that it being held by customs for shipment - and the status has remained the same since 12/2. I believe this is a bogus number that is provided to everyone with the same non-receipt complaint.
I will be contacting my credit card company next week if I have not received said merchandise so they can hopefully chargeback this company. Wsh I had researched this further before ordering. Do not do any business with this company, unless you wish to be frustrated, hassle with your credit card company and ripped off!
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