I ordered and purchased seats in the middle of the hall where Celtic Thunder was scheduled to perform. It was a very long time before I finally got the E tickets, I had to call about them, then they were not the seats I had purchased but said that they had been up-graded. How they can up-grade you to the next to the last row is crazy! Our seats were among the worst in the place. I will never use this service again. It is a shame that they are allowed to outright lie about what they are doing and dupe customers who have no recourse. Something legal should be done about this... We paid $217.40 for $30.00 tickets in someone elses name.
This is a situation that needs to be stopped... Ticketmaster or the Times-Union Moran Theater should be concerned about this!!
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