Although the US Government has passed laws prohibiting online casino gaming, there are still companies that offer their sites in the US. That being said, I believe that online gaming should be allowed, but it should be strictly governed. Online Vegas Casino, an affiliate of Golden Casino, is without question the WORST casino online today. The games DO NOT pay out, the payout percentages are non existent. The staff is extremely rude, unprofessional and uncaring. Any mention of low payouts to the customer service department will result in the locking of your account.
The problem with outfits like this is that there is very little recourse, other than disputing any charges you made - based on the merchant being fraudulent, which is exactly the case with Online Vegas. Apparently the owner is in Canada, the call center ops centre is in Panama. It's a red tape nightmare to find any information to confront the right people.
I will be doing my own investigation on this owner, including an IP test to locate where these people are exactly to confront why they are ripping consumers off. Gaming is supposed to be fun, fair and balanced. Naturally, not everybody will win a jackpot right off the bat. But for a company to only take your money to watch their games take and not pay anything out is fraud. If you have had a similar experience with this casino, I urge you to contact your credit card company to dispute the charges on the basis of merchant fraud. If their games were fair, we wouldn't be having this issue right now. If you haven't played at this casino, I urge you not to waste your time. It is complete money pit fraud. I will follow up with my investigation. If any others have had any similar experience - even with other online casinos, please share your experience.
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