On Friday Oct 1st, I registered with OnLine Vegas casino to redeem coupon code OVfree15. Two days later I still had not received the free 15 no deposit bonus. When I called their toll free number the person I spoke with started laughing, then said "you are not welcome at this casino!" I am shocked and appauld that their customer service peons are so rude to your customers! It took me awhile to get it out of him as to why I was denied a lousey $15 NO DEPOSIT BONUS. He said becasue I have a history of going to casinos that give free no deposit bonus's. I told him that over the last 3 years I have spent over $35,000 at Floridita Casino and over $20,000 at Grand Hotel Casino to go check that out to verify. He said he didnt care, it wasn't one of "their" casinos. He said "don't come back to this casino again, you are not welcome Cheryl". Again, I am shocked over this and how they talked to a potential customer. I am so glad I actaully did not fund this account or supply any credit card information to them This is one of the reasons I like to play the free money first to see if I even like the casino.in this case, I certainly did not and would not recomend this casino to anyone. I will be taking my business back to Floridita.
Best Regards
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