Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Walt Disney World - Passholder Renewal Price Descrepancy. #361269

Complaint / Review
Walt Disney World
Passholder Renewal Price Descrepancy

After I named to confirm the restoration prices of our yearly moves, I had been provided the low-california resident price. Despite I cited the rates othat were on our restoration type which was delivered to us by Walt Disney World, the consultant extended to provide me non resident rates. She offered me a cost which was over 100.00 more per-ticket than that which you have now been spending as FL citizens. I'd my fiance phone and also the consultant noticed the telephone number and recognized that people were phoning on Florida resident rates. He named having a WPB number and that I named with and real Orlando 407 quantity. I had been really peaved after I discovered that I'd been cited non resident charges during our whole discussion. The woman actually attempted to persuade me the rates may have increased since I have got my type... Not once did she state, "oh, you're referring to FL person charges".

I called back later and was used in a visitor support agent. He explained that they're provided particular directions not to provide people FL citizen prices UNTIL THEY SPECIFICALLY ASK FOR THEM. I suppose you have to utilize these precise phrases since a number of them clearly can't determine in the telephone number or associate info that you simply reside in California and therefore are estimating the citizen price from the official record.

The more I considered this the insensed I turned. I've been likely to Disney FOR A LONG TIME, and believe this sort of customer support is UNDESIRABLE!

AN EXCELLENT option to WALT DISNEY WORLD areas is BUSCH GARDENS in Tampa... You still get very the boom for the dollar... But pay not as for fantastic evening of amusement!!!


Offender: Walt Disney World

Country: USA   State: Florida   City: Orlando

Category: Recreation & Entertainment

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