Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Ap9*passporttofun 800-566-8489 Ct - Billed my credit card - though I did not knowingly sign up for their service. #305480

Complaint / Review
Ap9*passporttofun 800-566-8489 Ct
Billed my credit card - though I did not knowingly sign up for their service

PassporttoFun billed my credit card for a $14.95 per month membership fee.
I did not knowingly request their membership. When I called their 800 number (listed on the credit card, thankfully), I received a notice that customer service representatives were available Monday - Friday 7 AM - 12 AM, and for more limited hours on the weekend.

Tomorrow (5/20) I will try again to contact a customer service representative. There really should be an automated service to cancel membership in their group. Perhaps the company is collecting information.

PassporttoFun needs to cease advertising with VistaPrint.com — because VistaPrint has a lengthy checkout procedure in which they require that a customer opt-in or opt-out of MANY offers. I must have missed the offer by PassporttoFun, so the membership was activated by default. THE DEFAULT SHOULD BE NO, RATHER THAN YES.

I am giving PassporttoFun the benefit of the doubt, at least until I speak with one of their customer service representatives. VistaPrint seems to be the real culprit. I liked VistaPrint's service, as far as the business cards go, but now I will have to think twice before utilizing their service again. This situation is unfortunate for all concerned.


Offender: Ap9*passporttofun 800-566-8489 Ct

Country: USA   State: Connecticut   City: Norwalk
Phone: 8005668489
Site:

Category: Recreation & Entertainment

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