Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Entertainment Rewards - Entertainment.com - Ticketmaster - TicketWeb - Charged $9 by Rewards Program I Never Signed Up For. #135919

Complaint / Review
Entertainment Rewards - Entertainment.com - Ticketmaster - TicketWeb
Charged $9 by Rewards Program I Never Signed Up For

I bought tickets from TicketWeb. I remember seeing a rewards offer, but I certainly did not sign up for one. But here I am, finding a $9.00 charge on my bank account for Entertainment Rewards. Coupon book? Online coupons? Who knows!

The website is a blank page. The phone line is not being answered. However, I used the phone number listed on my bank statement, and they did answer. Here it is: 877-793-6866. The man on the other end of the phone said I could surely cancel, but since this was a service I had agreed to, there would be no refund.

I remained calm. I asked him what kind of scam this was. Where was the website? Where were my signup emails? I told him (again, calmly) that if my charges were not reversed, I would press charges. He said that it would take two billing cycles, but my $9.00 would be credited back to me. Now, do I believe that? No, not really!

I did receive an email stating my membership had been canceled, but no confirmation that they were going to credit me back. Then he told me I could not sign up again. As if! The sad part is I was half questioning whether or not I did sign up for this. I know I did not, I never do this kind of thing. But this was posted on TicketWeb (operated by Ticketmaster). Shouldn't I trust them?

Anyway, I am wondering whether or not to close my bank account. Who knows what other charges will come my way from this operation. Glad I found this site. It was just as the others had described it. Two months had gone by before I saw the charges. It would have been longer if I did not have internet banking.



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