Usacomplaints.com » Real Estate » Complaint / Review: Lowe s Home Improvement - Dishwashe. #748969

Complaint / Review
Lowe's Home Improvement
Dishwashe

I purchased a dishwasher from the store on Oddie Blvd in Sparks in Oct. I have had nothing but problems with it and the customer service ever since.
1. The dishwasher had a sign on it saying that it was GUARANTEED to be installed within 3 days of purchase. After MANY phone calls, it was installed 5 days after purhase.
2. My credit card was charged incorrectly an then the fix was charged interst incorrectly. Another lengthly phone call to get it fixed.
3. My 4 month old dishwasher is not working. It just stops in he middle of the cycle. I explained this to Lowes when I called. They sent a technician out to listen to it and hear it stop. He said that someone from Lowes would call me that afternoon. Four days later I call Lowes to find out what is going on.

4. Evidently I have to call the manufacturer and have thm come out, listen to it and then call lowes back and have them install a new dishwahe. Ridiculous.
5. I asked to get an install date set now and I have to wait until I get a number from the manufacturere before I can call lowes back and set up a time for reinstall.
6. I asked for the district managers phone number and was given an incorrect number.
I will never do business with Lowes again. I have never had such poor customer service.


Offender: Lowe's Home Improvement

Country: USA

Category: Real Estate

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