Usacomplaints.com » Real Estate » Complaint / Review: Property Management Services - False advertising/bad customer service/maintenance issues. #575593

Complaint / Review
Property Management Services
False advertising/bad customer service/maintenance issues

I’m unsure where you can start with my grievances from this organization. This is a small history per among their workers. Property Management Solutions has more than 900 homes along with flats along with other qualities within the Oklahoma City region. They provide, at face-value, seems like a genuine great deal; reduced lease for the work – producing small repairs towards the home. They actually supply the materials… if you're able to encourage them to emerge and do the confirmation. The way in which it operates is you publish a supplies demand for their practices plus they allegedly deliver somebody out to confirm the supplies you required. Next happens, they provide you with what quantities to some Purchase Purchase, that you try the shop and get the supplies. I’ve experienced my home for 6 months and also have had them appear once to confirm supplies. Our next demand continues to be pending confirmation for around 3 months. Of note, virtually every period I’ve experienced work I've overheard problems from tenants about preservation problems. That is clearly a continuing issue.

Subsequently, about the day-we closed the rental, we discovered the organization had created an error and didn’t set us within their book-to-own plan. The associate supervisor, Betty, stated that was not a problem. Whenever we desired to switch-over we were informed to simply allow her understand and he or she might alter the rent for all of US. She never stated something about any extra costs for doing this.

8 weeks later we were prepared to switch-over towards the rent-to-own plan which we were designed to have now been on within the first place. We closed the rent and again, nobody mentioned something about extra costs. It had been just after moving in to pay for the lease for that subsequent month that people discovered we'd a superb stability. I inquired what it had been for… and Kim informed us it had been a $43 type charge and another $50 deposit. Why are we spending a deposit to get a home that we’ve been already set for 4 weeks (at that time)? Ellie created the declaration that she usually informs people they owe the shape charge once they move their rent. I informed her she didn’t reveal such a thing. As it that weren’t enough, after I went directly into spend it, I had been subsequently informed the charge was $49. We never closed something (and that I appeared) having said that something in regards to a “form fee”.

Another thing they're designed to do this they haven’t completed… they're completely accountable for preliminary repairs to heat, plumbing, electric and acquiring the home. It had been 8 weeks after we first filled the home they ultimately arrived on the scene and fixed the slice electric cables. Actually, you may still find parts of the home that not need energy inside them because of cut cables they have not fixed. Each time I contact to ask about it I’ve informed “I’ll place you about the concern list”. That’s the favourite expression of Chastity, who operates in front desk. Well, it has been continuing for six months… if this is actually the priority-list, I simply don’t understand what to express.

There are certainly a significant number of additional conditions that I really could increase this-but I believed it very important to atleast possess a report to send back again to of a few of the main issues with regard to Property Management Solutions.


Offender: Property Management Services

Country: USA   State: Oklahoma   City: Oklahoma City

Category: Real Estate

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