Usacomplaints.com » Real Estate » Complaint / Review: Greentree Services LLC - Mortgage not heading down rude after I dropped behind threatning telephone calls. #488327

Complaint / Review
Greentree Services LLC
Mortgage not heading down rude after I dropped behind threatning telephone calls

I dropped behind on mortgage because of difficulty and unemployed. Greentree named following a difficulty sustained with lender not adding my unemployment check and NCF cost got through. I attempted to describe that I'd created calls towards the lender to test solve the problem and was in procedure for setting it up looked after. The client support representative was rude and screamed at me named me a liar also known as my spouse silly. I named the WISH hotline along with a woman there named them while I had been about the telephone. She was handled within the same method that I had been, but she'dnot permit them to reduce her along and stayed peaceful. The repetition at Greentree lied about anything obviously but informed her easily could easily get somebody elses banking account and contact it in by 7:00 pm they'd take1 1/2 funds from me at the conclusion of month and that I wouldn't possess a statement for a few months. I did so that, however the repetition at Greentree had quit for your evening and I'd to depart a voicemail with my moms bank data. 24 hours later I named to ensure anything was okay and they had the things they required. Another woman responded telephone and undoubtedly these were backpedeling stating that I might not really be eligible for this program. She stated she had a need to contact my mom to determine if it had been okay to charge that quantity, that will be clear. She did not have time for you to discuss it since she stated she'd been operating 12hr times also it was time for you to move house, but she offered me until 11:00 24 hours later to possess my mother phone. Obviously these were contacting at 8:59am the following day every 5 minute. I eventually responded telephone and also the repetition which was really rude in my experience named, I questioned him why do I've to be eligible for this program. He explained essentially I'd been already aproved for that plan. I stated easily settled the $468.00 from the 31st of September, then I'dnot have any funds until Oct right. He explained nicely Sept. Or Oct. I am unsure yet. I recommended him that Greentree had many grievances on the web the same as what have been occurring in my experience, and was scared to provide my mom and dads banking account data to them since my father has help cancer and that I do not need any issues for them. He began to get rude with me informing me I had been stauling him. Therefore, I interupted him and informed him he's simply drawn the life span out-of people these past couple of days. We can not eat, rest, and our stomachs have been in troubles and we're not performing that nowadays since I'm holding up. I then hung-up the telephone and named Greenpath back. Recommended her of what was happening and he or she recommended that I contact Greentree and have for mitigation department. I also required that she consider a location to protest to since Greentree is about the checklist for that Mortgage Loan Change. She's likely to ask Friday with that data. The corporation cons people plus they had no purpose to do a with me to start with they simply wished to gather the overdue quantity aside from my scenario.

Thanks,

Christopher and Racheal Zimmerman


Offender: Greentree Services LLC

Country: USA   State: West Virginia   City: Mineral Wells

Category: Real Estate

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